Dental Plan Specialists Since 1990

Member Services

Member Resources

Membership Changes

No problem! Changes to current accounts may be submitted via our Member Service Form or you can reach us at 800-807-0706

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Discount Dental Plan Member FAQs

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  • What’s the difference between a discount dental plan and insurance?
    • Discount Dental Plan
      • See network dentists only
      • No limits on use each year (use as much as you like)
      • No forms to complete
      • No age limits
      • Everyone is accepted
      • No waiting on any services after activation
      • Orthodontics (braces) for children and adults
    • Traditional Insurance Plan
      • Options to select any dentist
      • Deductibles to be met
      • Calendar year maximum
      • Benefit waiting periods may apply (~12 months for major services)
      • Cosmetic dentistry included
      • Higher monthly cost
      • Age restrictions (children to age 19)
  • What are the benefits of being a Discount Dental Plan member?
    • Low membership fees
    • No waiting
    • No forms to complete
    • No age limits
    • Everyone is accepted
    • No limits on use (use as much as you like)
    • No waiting on any services after becoming a member
    • Orthodontics (braces) for children and adults
    • Includes discounts on Pharmacy, Vision, Hearing, and Pet Medicine
  • Can I change providers? / How do I change providers?
    • If you are a member of the Choice+ or Alpha+ dental plans you may see any participating provider in the plan specific network.
    • If you are a member of the Colorado Alpha Dental Plan, you can change your General Dentist by submitting a request to customer service. Please submit a change request via the member request form or call us at 800-807-0706 to change your provider.
  • Why do I have to select a provider?
    • For the Colorado Alpha Dental Plan
      You need to select a General Dentist provider in the Colorado Alpha Dental Plan network (one that has an ADP number on our list of providers) because this plan acts like a medical HMO. **Note:  This plan provides greater discounts and less out of pocket expense at time of service than the Careington plans.
    • For the Choice+ and Alpha+ Plans
      You do not need to select a provider with these plans and you can see any participating dentist in the nationwide network. **Note:  This plan provides less of a discount and more out of pocket expense at time of service than the Alpha Dental Plan.
  • Do I have to commit to the plan for a certain amount of time?

    Yes, our plans require a 12 month / 1 year obligation.
    **Note:  Less than one year membership may result in being billed from the provider/dentist for 100% of the fees for services rendered. Members may cancel within the first 30-days and receive a full refund minus any one-time, nonrefundable processing fee.

  • When and how can I cancel my plan?

    You may cancel within the first 30-days and receive full refund minus any one-time nonrefundable processing fee. After the first 30 days, you may cancel your plan after fulfilling the 1 year obligation, but a 30 day advance written request to cancel your plan is required and should be submitted via the member request form